Privacy Policy

1. Data controller

The data controller for personal data collected via Cliento (cliento.dev) is Jonathan Dhermand, sole proprietor (auto-entrepreneur).

Privacy contact: hello@cliento.dev

2. Data collected

Cliento collects the following data categories:

3. Purposes and legal bases of processing

4. Sub-processors and data recipients

Cliento uses the following sub-processors to provide the service. Each of them is subject to contractual confidentiality and security obligations:

Transfers to the United States are governed by appropriate mechanisms provided for under GDPR (European Commission standard contractual clauses or equivalent).

5. Data retention period

• Account and project data: retained for the entire duration of account activity, then deleted immediately upon account closure at the User's request.
• Billing data: retained for 7 years from the transaction date, in accordance with applicable accounting and tax obligations.
• Technical logs: retained on a rolling 12-month basis for security and debugging purposes.
• Marketing emails: until consent is withdrawn or after 3 years of inactivity.

6. Your rights

In accordance with the GDPR (for users in the European Union) and applicable laws in your country, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data
• Right to portability: receive your data in a structured format
• Right to object: object to certain processing
• Right to restriction: temporarily suspend processing
• Right to withdraw your consent at any time

To exercise these rights, contact us at hello@cliento.dev. We will respond within 30 days.

If you believe your rights are not being respected, you may lodge a complaint with your national supervisory authority (e.g., the CNIL in France, cnil.fr).

7. Data security

Cliento implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction, including:

• Encryption of communications (HTTPS/TLS)
• Passwords stored in hashed form
• Data access restricted to authorized personnel
• Regular database backups

In the event of a personal data breach likely to result in a high risk to your rights and freedoms, you will be notified without undue delay in accordance with applicable legal requirements.

8. Cookies and trackers

Cliento uses two categories of cookies:

• Strictly necessary cookies: required for the service to function (session management, authentication, saved preferences). These do not require consent and cannot be disabled without breaking the platform.
• Analytics cookies: Google Analytics, deployed through Google Tag Manager, to measure audience and understand how the platform is used. These are only set after you accept them in the cookie banner shown on your first visit.

You can accept or decline analytics cookies at any time from the cookie banner, or by clearing your browser's local storage for this site to make the banner reappear. No advertising cookies are used at this stage.

You can also configure your browser to refuse cookies altogether, which may affect certain features of the platform.

9. Minors

Cliento is intended for professional use and is not designed for individuals under 16 years of age. If you become aware that a minor has provided us with personal data without parental consent, please contact us so that we can delete it.

10. Changes to this policy

We may update this privacy policy to reflect changes in our practices or for legal reasons. Any substantial change will be notified by email at least 30 days before it takes effect. The last update date is shown at the top of this page.

11. Contact

For any question regarding this policy or the exercise of your rights: hello@cliento.dev